Terms and Conditions

Welcome to ZaoneLabs. By accessing or using our websites (`zaonelabs.com`, `my.zaonelabs.com`, `admin.zaonelabs.com`), software applications, or services, you agree to be bound by these Terms and Conditions.

1. Use of Services & Account Responsibility

Clients are responsible for maintaining the confidentiality of user credentials and for all activities conducted under their organizational account. Multi-user accounts must adhere to granted role permissions.

2. Subscriptions, Invoicing & Payments

Software access is provided on a subscription basis or one-time lifetime license according to the plan selected upon quotation approval. Invoices must be settled within the defined credit term. In the event of non-payment, services may be suspended following a grace period notice.

3. Custom Software Delivery

Custom development projects follow milestone schedules defined in official quotations and project plans. Deliverable approvals recorded in the portal signify client acceptance of that milestone version.

4. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.