Privacy Policy

ZaoneLabs (“we”, “our”, or “us”) is committed to safeguarding the privacy and confidentiality of our clients, their staff, and authorized portal users. This Privacy Policy details the types of information we collect, how it is used, and the security measures we employ.

1. Data We Collect

We collect personal and organizational information strictly necessary to provide our software products and services, including:

• Customer account credentials, contact name, business email, and telephone number.
• Organization profile, registered business locations, and billing details.
• System usage logs, audit trails, and device activation identifiers for license verification.
• Payment transaction records (we do not store credit card numbers or banking secrets).

2. How Data is Used

Your information is used solely to maintain client accounts, process software subscriptions and license activations, deliver technical support, and maintain auditable project progress records.

3. Multi-Tenant Isolation & Security

All organizational data is logically separated and protected through strict server-side authorization checks. No customer organization has access to another client’s sales data, invoices, or project milestones.

4. Inquiries & Data Rights

To request data correction or inquire about privacy protocols, contact our Data Protection Officer at privacy@zaonelabs.com.